The Impact of Job Security on Turnover Intention: The Moderating Role of Compensation System and Performance Appraisal in Post COVID-19

Abstract

This study examines the correlation between “job security” and “turnover intention” while also exploring the potential moderating influence of the “compensation system” and “performance appraisal.” Data collection for this study involved the use of a structured survey questionnaire, which yielded 253 responses from telecommunications companies in Iraq. The findings suggest a significant relationship between job security and turnover intention within organizations. The impact of the “Compensation System” and “Performance Appraisal” were determined to be statistically insignificant. This study makes a valuable contribution to the existing body of literature on the topic of “Job security” by examining the association between “Job security” and “Turnover intention” within the context of a developing country. In the post-COVID-19 era, it is imperative for businesses to adopt a comprehensive approach to employment security, considering both practical considerations and a holistic perspective. The significance of “job security” has heightened in light of the COVID-19 pandemic owing to the economic uncertainty it has brought about. This uncertainty has had a profound impact on various aspects of individuals’ lives, including employment, financial stability, mental and emotional well-being, access to benefits and support, career advancement, social and family stability, and preparedness. In the aftermath of the pandemic, it is imperative for both individuals and organizations to prioritize employment security as a crucial factor in fostering the growth of resilient and sustainable economies. However, the “Compensation System” and performance evaluations remain crucial elements of the employment relationship. The impact of the pandemic has underscored the significance of “Job security.” Individuals have the ability to shape their lives, strategize for the future, and make meaningful contributions to the well-being of organizations and society through their educational experience. In order to enhance “job security” outcomes and address the critical issue of “turnover intention,” it is imperative to implement strategies such as the “Compensation System” and “Performance Appraisal.” Additionally, it is crucial to evaluate all significant organizational decisions from a sustainability perspective. These measures aim to foster a meaningful value proposition and garner increasing recognition of their role in mitigating turnover.