Talent Retention at Commercial Banks in Vietnam

Authors

  • Nguyen Ngoc Mai Thu Dau Mot University, Binh Duong, Vietnam
  • Vo Hoang Ngoc Thuy Thu Dau Mot University, Binh Duong, Vietnam

Abstract

This study aims to identify talent criteria at commercial banks in Vietnam and build a scale of factors affecting talent retention. By qualitative research method through expert interviews and non-parametric testing to determine the relationship between factors affecting talent retention at commercial banks in Vietnam. The research has identified the following four factors influencing talent retention: Job satisfaction, Motivation, Commitment and Loyalty. In addition, the study surveyed the Snowball sampling method and collected 877 satisfactory questionnaires, performed quantitative research and tested the linear structural model of SEM. Research results show that among the factors that affect talent retention, job satisfaction is the most influential, followed by commitment, loyalty and work motivation. The research's contribution helps bank leaders to have appropriate policies to retain their bank's talents.Keywords: Talent retention talent, Commitment; Job satisfaction; Loyalty; Motivation.JEL Classifications: J20, J28DOI: https://doi.org/10.32479/irmm.10908

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Author Biographies

Nguyen Ngoc Mai, Thu Dau Mot University, Binh Duong, Vietnam

Faculty of Economics

Vo Hoang Ngoc Thuy, Thu Dau Mot University, Binh Duong, Vietnam

Faculty of Economics

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Published

2021-01-18

How to Cite

Mai, N. N., & Thuy, V. H. N. (2021). Talent Retention at Commercial Banks in Vietnam. International Review of Management and Marketing, 11(1), 48–59. Retrieved from https://econjournals.net.tr/index.php/irmm/article/view/10908

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