Abdolalipour, Amirhossein, Jamshid Nazemi, Abbas Toloie Eshlaghi, and Farhad Hosseinzadeh Lotfi. “A Mixed Bi-Level Model to Correspond Service Recovery Chain”. International Review of Management and Marketing 7, no. 2 (March 25, 2017): 104–107. Accessed December 24, 2024. https://econjournals.net.tr/index.php/irmm/article/view/4000.