WEERASINGHE, Ishani; WARNAKULASOORIYA, B.N.F. Interactions in Virtual Customer Environments (VCEs) toward Customer Relationship Management (CRM): A Study of Tourist Hotels in Sri Lanka. International Review of Management and Marketing, [S. l.], v. 9, n. 1, p. 44–51, 2019. Disponível em: https://econjournals.net.tr/index.php/irmm/article/view/7341. Acesso em: 25 dec. 2024.